• Privacy Policy 

    1) Who we are (Data Controller) 

    MA Dental ApS 

    Address: Produktionsvej 26, 2600 Glostrup, Denmark 

    VAT: DK-39291533 

    Email: info@madental.dk 

    We are responsible for how your personal data is collected and used on this website. 

     

    2) What data we collect and why 

    We only collect personal data when it is relevant for our business relationship and services. 

    A) If you contact us via the website 

    When you send a message through our contact form, we may collect: 

    • Name (if provided) 
    • Email address 
    • Phone number (if provided) 
    • Company name (if provided) 
    • Message content 

    Why we collect it: 

    To respond to your enquiry and provide customer support. 

    How long we keep it: 

    Only as long as needed to handle your request and for documentation. 

     

    B) Newsletter signup 

    If you sign up for our newsletter, we may collect: 

    • Email address 
    • Optional: name/company name (if provided) 

    Why we collect it: 

    To send newsletters, product updates and marketing relevant to our customers. 

    Unsubscribing: 

    You can unsubscribe at any time via the unsubscribe link in the email or by contacting us. 

    How long we keep it: 

    Until you unsubscribe. 

     

    C) Customer account registration (B2B) “Register as a Distributor” 

    When you create a customer account, we may collect: 

    • Name 
    • Email address 
    • Company name 
    • Address and billing details 
    • Phone number 
    • Account/login details 
    • Order history and purchase information 

    Why we collect it: 

    To give you access to functionality such as prices, product availability and your order history. 

    How long we keep it: 

    While your account is active and afterwards only as needed for documentation and business purposes. 

     

    3) Orders, invoicing and bookkeeping 

    If you place orders with us, we process the information needed to: 

    • Handle orders and deliveries 
    • Issue invoices 
    • Maintain accounting records 

    How long we keep it: 

    We keep relevant documentation as required by applicable bookkeeping rules. 

     

    4) Website operation and security 

    When you visit our website, technical data may be processed automatically, such as: 

    • IP address 
    • Browser/device information 
    • Date/time of visits 
    • Security and error logs 

    Why we collect it: 

    To operate the website securely, prevent misuse, and ensure stable performance. 

    How long we keep it: 

    Only as long as necessary for security and operations. 

     

    5) Cookies 

    We use cookies that are necessary for the website to function properly (for example to enable login/session functionality and security). 

    We do not intentionally use cookies for advertising or tracking purposes. 

     

    6) Embedded third-party content (Google Maps, YouTube, Vimeo) 

    Some pages on our website include content from third parties. When this content is shown, the third party may collect technical data such as your IP address and may set cookies. 

    Google Maps 

    We use Google Maps to display our location. Google may process data when the map is loaded on the page. 

    YouTube / Vimeo 

    We use YouTube and/or Vimeo to display product or informational videos. These platforms may process data when a video is loaded or played. 

    Important: 

    If you do not want this type of data sharing, you can avoid loading the embedded content by not accepting non-essential cookies (if a cookie banner is shown), or by not playing the videos. 

     

    7) Our platform (Odoo) 

    We use Odoo as our website and business platform. This means personal data may be processed in Odoo in connection with: 

    • Contact forms and customer communication 
    • Customer accounts and login 
    • Newsletter distribution 
    • Orders, invoices and customer history 

    We work with suppliers and partners only when necessary to operate our services, and we require appropriate protection of personal data. 

    GDPR Document Link : https://www.odoo.com/gdpr

     

    8) International data transfers 

    Some third-party providers (such as Google/YouTube) may process data outside the EU/EEA. 

    When this happens, we take steps to ensure your data is protected according to applicable requirements. 

     

    9) Your rights 

    You have the right to: 

    • Request access to your personal data 
    • Have incorrect data corrected 
    • Have data deleted in certain cases 
    • Object to certain processing (especially marketing) 
    • Withdraw your consent at any time (for example newsletter subscription) 

    To exercise your rights, contact us at: info@madental.dk 

     

    10) Complaints 

    If you want to complain about how we process your personal data, you can contact: 

    Datatilsynet (The Danish Data Protection Agency) 

     

    11) Changes to this policy 

    We may update this policy when needed. The latest version will always be available on our website.