Delivery information

Easy Delivery and Hassle-Free Returns: Enjoy a Seamless Experience with MA Dental

 Welcome to MA Dental's delivery and returns page! As a distributor or wholesaler of our high-quality dental products, we know that fast and reliable delivery is crucial to the success of your business. That's why we offer a global network of distributors to ensure that our products are easily accessible to you, no matter where you are in the world.

Delivery and Product Assortment

Our webshop contains a wide range of products that are normally stocked at our warehouse. If you need products that are not included in the standard range, we can also make special orders for you. Delivery of specially ordered goods usually takes a little longer than our usual delivery time, but we'll make sure to keep you updated every step of the way.

Prices and Payment Terms

Our prices are net prices excluding VAT and shipping, and they are valid until further notice. We offer payment terms that vary depending on your location. For all customers, we require payment in advance after the confirmation of the order.

Returns and Exchanges

At MA Dental, we understand that sometimes returns and exchanges are necessary. That's why we offer a 30-day return and exchange policy for unbroken packaging. For returns that were not caused by MA Dental, we credit the invoice amount with a 15% deduction, and returns with a product value below EUR 50 are not credited. If you have any questions or concerns about our return policy, please don't hesitate to contact us.

Complaints and Transport Damage/Lost Goods

We take great care to ensure that our products are delivered to you in perfect condition, but in case of transport damage or lost goods, we recommend making an immediate complaint to the carrier. If you have any complaints or issues with your order, please contact our customer service team within 7 days after receiving your goods.

We're Here to Help!

At MA Dental, we're committed to providing our distributors and wholesalers with a seamless experience when it comes to deliveries and returns. If you have any questions or need further assistance, please don't hesitate to reach out to us. We're always happy to help!

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